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Case Study

Regional Bank: Physical & Social Ingress in 24 Minutes

Financial ServicesOrg size: 1–5k employeesFocus: Physical & Social Engineering3-week engagement

Demonstrated on-prem workstation access in under 24 minutes from arrival, identifying weak badge verification and visitor logging practices.

Challenge

A regional bank with multiple branches wanted to understand how quickly a motivated attacker could move from the public lobby into sensitive areas without triggering alarms or obvious security events.

Approach

  • Performed pretext and OSINT work to identify likely entry points, branch layouts, and staff routines.
  • Executed on-site ingress at a primary branch using a low-friction vendor pretext and cloned badge access where possible.
  • Pivoted from lobby to staff areas, gaining proximity to unlocked workstations and pivot-ready network jacks.
  • Documented all observed physical, human, and process weaknesses with timestamps, photos, and clear remediation steps.

Outcomes

  • Demonstrated lobby-to-workstation access in under 24 minutes from first entry, without challenge from staff.
  • Drove improvements to visitor management, badge verification, and workstation lock policies across branches.
  • Enabled the security team to build realistic training and tabletop scenarios based on observed attack paths.
Regional Bank: Physical & Social Ingress in 24 Minutes | Case Study | Ingress Labs